» View Event Details | Created
Resolved
Update is now complete, new version deployed with no interruption to service.
Update
The new version is currently being deployed this is the time where myday performance may be degraded.
In Progress
The maintenance work is now in progress, further updates will be provided as appropriate.
» View Event Details | Created
Resolved
Services have now been restored and are operating normally.
If any users are still unable to access Mail, Calendar or Tasks, they should disconnect and re-authorise their services. Guidance for this process is available in the myday Help Centre under “Locating and Disconnecting Services”, and is intended for administrators to support local user guidance.
If issues persist after following this guidance, please contact Support to raise a ticket.
Update
Engineers have updated the service and we are seeing access returning. We are currently monitoring to ensure the update has taken effect.
Investigating
We are currently experiencing an issue where users are unable to reauthorise Calendar, Mail, or Task tiles to Microsoft 365 services. We are currently working to resolve the issue. Users may get signed out of myday as we implement the fix.
We will provide further updates as they become available.
