Resolved

We’re pleased to confirm that this issue has now been fully resolved. The fix we identified was successfully deployed to production over the weekend. Thank you for your patience throughout this process, and we apologise again for any inconvenience caused. If you have any questions or concerns regarding this incident, please reach out to your Customer Success Manager.

Posted: Mon, 16 Mar 2026 12:00:00 +0000

Update

We’re pleased to confirm that myday is operating normally, and all services are performing well.

Earlier today, a change made by Microsoft caused an unexpected disruption. We applied a safe and effective mitigation, and the platform has remained stable since.

We are continuing to work with our provider to understand why this change affected our infrastructure.

Thank you for your patience, and please contact our support team if you have any questions or concerns

Posted: Fri, 27 Feb 2026 17:00:00 +0000

Update

Services in myday are now returning to normal. We’ll keep the incident open while we continue to monitor the mitigation put in place. Further updates will be shared as they become available.

Posted: Fri, 27 Feb 2026 12:55:00 +0000