» Published on Thu, 29 Aug 2024 11:01:00 +0000

• Resolved

  After further monitoring from yesterday, we are pleased to report that the services have returned to normal functionality. If you continue to experience difficulties accessing the platform or if the dashboard fails to load on your first attempt, please do not hesitate to contact support via support.myday.cloud. We will now classify this incident as resolved.

  » Updated Fri, 30 Aug 2024 10:40:00 +0000

• Update

  We have successfully pinpointed the primary cause, and after diligent monitoring, we are pleased to report a marked improvement in performance throughout the platform. The engineering team will persist in overall monitoring efforts. If you are still experiencing difficulties, such as no landing pages or issues with logging in, please submit a support ticket at support.myday.cloud or update your existing ticket.

  » Updated Thu, 29 Aug 2024 15:48:00 +0000

• Update

  Following the restart, we are diligently observing the platform's performance. We continue to experience significant spikes, which may impact the platform's overall functionality. However, we are actively exploring potential mitigation strategies.

  » Updated Thu, 29 Aug 2024 13:58:00 +0000

• Update

  The engineering team is in the process of restarting several backend services to address the problems related to logging in and loading dashboards. If you are encountering difficulties such as no landing pages or issues with logging in, we kindly ask you to submit a support ticket at support.myday.cloud.

  » Updated Thu, 29 Aug 2024 11:46:00 +0000

• Investigating

  We are getting reports of users unable to access myday. We have already started investigating and trying solutions to mitigate the issue immediately.

  » Updated Thu, 29 Aug 2024 11:01:00 +0000