» Published on Fri, 16 Jun 2023 12:40:00 +0000

• Resolved

  All Issues have been resolved and there have been no symptoms since the weekend.

  » Updated Thu, 22 Jun 2023 15:18:00 +0000

• Update

  I believe that the issues on the myday platform specifically sign-in and dashboard problems are now resolved. We are going to continue to monitor the situation and will mark this as resolved when we are 100% happy this is the case.

  » Updated Sat, 17 Jun 2023 07:14:00 +0000

• Update

  We have deployed a fix to the remaining issues relating to dashboards and will be monitoring it overnight and will provide a further update before 10AM BST.

  » Updated Sat, 17 Jun 2023 01:40:00 +0000

• Update

  We have deployed a solution to resolve the signin issue for all users. Ready Engineering in the meantime is resuming efforts into resolving the intermittent dashboard issue.

  » Updated Fri, 16 Jun 2023 18:13:00 +0000

• Update

  We are aware that all users are unable to access myday when attempting to sign in. Ready Engineering team are actively aware and working on resolving the issue as matter of urgency.

  » Updated Fri, 16 Jun 2023 17:27:00 +0000

• Update

  Ready Engineering are still investigating and have narrowed down the cause to the Identity Stack and will now be focussing our efforts in that direction.

  » Updated Fri, 16 Jun 2023 14:36:00 +0000

• Investigating

  We are experiencing an intermittent Dashboard issue with myday users. Ready Engineering team are actively aware and working on resolving the issue as a top priority. Should you suspect an issue please log a support ticket with the service desk support.myday.cloud.

  » Updated Fri, 16 Jun 2023 12:40:00 +0000