» Published on Wed, 10 Apr 2024 17:30:00 +0000

• Resolved

  After thorough performance monitoring, we are pleased to report that the issue has been successfully resolved. However, should you encounter any lingering performance issues or delays in dashboard response times, please don't hesitate to contact support.myday.cloud for assistance.

  » Updated Fri, 03 May 2024 16:04:00 +0000

• Update

  The performance of the myday dashboard has been restored to its usual state, and we'll be closely monitoring it over the next 24 hours. Further updates will be shared tomorrow afternoon.

  » Updated Mon, 29 Apr 2024 15:07:00 +0000

• Update

  The engineering team is developing a potential solution path, which will undergo comprehensive testing by QA. Additionally, they are exploring alternative routes recommended by Microsoft.

  » Updated Fri, 26 Apr 2024 12:08:00 +0000

• Update

  Engineering is actively pursuing the investigation while striving to discover methods to alleviate it. Administrators may encounter difficulties with the myday Banner app and may experience intermittent challenges in saving.

  Appreciate everyone's patience and understanding during this time.

  » Updated Wed, 24 Apr 2024 15:50:00 +0000

• Update

  As we continue our investigation to pinpoint the root cause, you should notice slight enhancements across the platform. However, if you encounter any persistent server performance issues, kindly log a support ticket through support.myday.cloud.

  » Updated Tue, 23 Apr 2024 09:47:00 +0000

• Update

  We are continuing to investigate issue while attempting to identify ways to mitigate the issue.

  » Updated Fri, 19 Apr 2024 17:24:00 +0000

• Update

  Engineering remains vigilant in monitoring load and performance, actively seeking methods to mitigate spikes in response time.

  » Updated Thu, 18 Apr 2024 14:38:00 +0000

• Update

  Engineers are persistently monitoring both the load and performance while actively seeking methods to mitigate spikes. Should you encounter any difficulties, please attempt to refresh your browser page

  » Updated Wed, 17 Apr 2024 14:41:00 +0000

• Update

  Engineering is continuing the investigation and has implemented solutions based on comprehensive data analysis to help reduce the high CPU spikes. Further monitoring will continue until tomorrow morning.

  » Updated Tue, 16 Apr 2024 17:00:00 +0000

• Update

  Engineering is actively investigating and has deployed additional diagnostics to gather comprehensive data for resolution.

  » Updated Tue, 16 Apr 2024 11:50:00 +0000

• Update

  As part of our investigation we have found some errors and we are now investigating these further in the hope of resolving the problem.

  » Updated Mon, 15 Apr 2024 13:29:00 +0000

• Update

  Still following a few area's of investigation and will update further at lunch time today.

  » Updated Mon, 15 Apr 2024 07:23:00 +0000

• Update

  Our engineering team are continuing their monitoring and investigations to find the root cause of the issue and improve performance

  » Updated Fri, 12 Apr 2024 12:49:00 +0000

• Update

  We will be spending next few hours carrying out an indepth investigation into the causes of CPU to find a resolution.

  » Updated Fri, 12 Apr 2024 08:49:00 +0000

• Update

  Engineers continuing to monitor load and performance and looking for ways to reduce spikes in response time.

  » Updated Thu, 11 Apr 2024 12:18:00 +0000

• Update

  Carried out further work to mitigate the issue, now monitoring load and performance to determine the impact and decide on next steps.

  » Updated Thu, 11 Apr 2024 10:00:00 +0000

• Update

  We are still seeing sluggish performance although much improved and there should be no problems accessing / changing dashboards.

  » Updated Thu, 11 Apr 2024 08:42:00 +0000

• Update

  Performance has now improved we are reviewing the issue as it is still worse than expected.

  » Updated Wed, 10 Apr 2024 18:23:00 +0000

• Investigating

  Myday Dashboards performance is currently degraded we are investigating the issue and will update when we have further information.

  » Updated Wed, 10 Apr 2024 17:30:00 +0000