» Published on Tue, 09 Sep 2025 13:30:00 +0000

• Resolved

  This incident is now resolved. Full service resumed at 20:21 on Tuesday 9th of September. We have investigated the underlying cause and will be issuing an incident report with more information.

  » Updated Fri, 12 Sep 2025 09:40:00 +0000

• Update

  Our investigation into the recent service disruption is still continuing. A full investigation analysis into the SCIM service is currently being conducted by the Microsoft team.

  » Updated Wed, 10 Sep 2025 11:21:00 +0000

• Update

  We have carried out work to mitigate the issue and believe that all customers should now have access to the SCIM Service restored. We will continue to monitor the performance of the service.

  » Updated Tue, 09 Sep 2025 20:21:00 +0000

• Update

  We have have a strong lead in identifying the cause of the SCIM service outage. We are working on a 1:1 basis to restore the service manually via support tickets that have been raised. Our engineering team is currently consulting with Microsoft to better understand the issue that occurred.

  » Updated Tue, 09 Sep 2025 16:22:00 +0000

• Investigating

  We are currently investigating an issue with our SCIM service where some users are unable to access the myday platform or use administrator functionality. We will provide updates as we progress with our investigation.

  » Updated Tue, 09 Sep 2025 13:00:00 +0000