» Published on Fri, 13 Jan 2023 09:25:00 +0000

• Update

  All systems continue to operate correctly since the incident on 13/01/2023. Root cause was with the Identity Service. Once the service was addressed, the myday platform became available for all users. Since the incident, measures have been taken to ensure the fault cannot manifest itself again.

  » Updated Mon, 16 Jan 2023 13:28:00 +0000

• Resolved

  All systems are back online and access to the myday platform has been restored. Our primary concern was resolving the issue as soon as possible. We will update here with a report on the cause of the incident shortly.

  » Updated Fri, 13 Jan 2023 10:10:00 +0000

• Investigating

  We are experiencing an issue with myday affecting all users. Users are not able to sign in. This is a P1 incident which our engineers are working on to resolve as swiftly as possible. Please check back here for updates.

  » Updated Fri, 13 Jan 2023 09:25:00 +0000