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Newsroom tile - disappeared feeds

» Published on Thu, 30 May 2024 09:57:00 +0000

  • Resolved

    We have redeployed the newsroom release, and the issues with disappearing feeds have been resolved. If you continue to experience any problems, please submit a ticket at support.myday.cloud. The root cause was identified as a tenant configuration issue in the backend related to the new feature release.

    » Updated Thu, 06 Jun 2024 15:24:00 +0000
  • Investigating

    Our engineering team is actively investigating various solutions and methodologies to identify the root cause of the issue.

    » Updated Thu, 30 May 2024 16:44:00 +0000
  • Update

    We introduced new functionality to the Newsroom during our monthly release on Thursday, May 30th. However, due to reported issues, we have reverted these changes. As a result, some functionality in the Newsroom may not be working as expected yet. Engineering is actively investigating the root cause and will provide an update once the new feature is re-released.

    Here are the release notes for Thursday 30th May for reference - https://docs.myday.cloud/en/articles/348

    Thank you for your patience

    » Updated Thu, 30 May 2024 11:16:00 +0000
  • Investigating

    We are currently aware of an issue with the Newsroom tile that prevents feeds from being displayed. Our engineering team is treating this as a top priority and is actively investigating the problem. If you're experiencing this issue, please log a support ticket through support.myday.cloud.

    » Updated Thu, 30 May 2024 09:57:00 +0000

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