» Published on
We have redeployed the newsroom release, and the issues with disappearing feeds have been resolved. If you continue to experience any problems, please submit a ticket at support.myday.cloud. The root cause was identified as a tenant configuration issue in the backend related to the new feature release.
» UpdatedOur engineering team is actively investigating various solutions and methodologies to identify the root cause of the issue.
» UpdatedWe introduced new functionality to the Newsroom during our monthly release on Thursday, May 30th. However, due to reported issues, we have reverted these changes. As a result, some functionality in the Newsroom may not be working as expected yet. Engineering is actively investigating the root cause and will provide an update once the new feature is re-released.
Here are the release notes for Thursday 30th May for reference - https://docs.myday.cloud/en/articles/348
Thank you for your patience
» UpdatedWe are currently aware of an issue with the Newsroom tile that prevents feeds from being displayed. Our engineering team is treating this as a top priority and is actively investigating the problem. If you're experiencing this issue, please log a support ticket through support.myday.cloud.
» Updated