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myday Platform connectivity issues

» Published on Mon, 14 Sep 2020 15:00:00 +0000

  • Resolved

    The Azure data centre outage was resolved yesterday evening, this morning following validation of normal operating conditions services were failed back over to normal hosting arrangements. This incident is now considered resolved and a incident analysis will be carried out.

    » Updated Tue, 15 Sep 2020 08:49:00 +0000
  • Update

    We have successfully restored service to the affected platforms using alternative hosting and believe myday should now be operating normally.

    We will continue to monitor the Azure outage and following resolution, restore normal operating procedures.

    » Updated Mon, 14 Sep 2020 17:20:00 +0000
  • Update

    The service disruption is caused by an outage in Azure UK south see https://status.azure.com/en-gb/status.

    We are currently working to restore service from another Azure data centre.

    » Updated Mon, 14 Sep 2020 15:40:00 +0000
  • Investigating

    We are aware of connectivity issues to myday Platform and our team is now investigating.

    » Updated Mon, 14 Sep 2020 15:00:00 +0000

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