myday Service Disruption

» View Event Details | Created Tue, 09 Sep 2025 13:30:00 +0000

Resolved

This incident is now resolved. Full service resumed at 20:21 on Tuesday 9th of September. We have investigated the underlying cause and will be issuing an incident report with more information.

Posted: Fri, 12 Sep 2025 09:40:00 +0000

Update

Our investigation into the recent service disruption is still continuing. A full investigation analysis into the SCIM service is currently being conducted by the Microsoft team.

Posted: Wed, 10 Sep 2025 11:21:00 +0000

Update

We have carried out work to mitigate the issue and believe that all customers should now have access to the SCIM Service restored. We will continue to monitor the performance of the service.

Posted: Tue, 09 Sep 2025 20:21:00 +0000

Update

We have have a strong lead in identifying the cause of the SCIM service outage. We are working on a 1:1 basis to restore the service manually via support tickets that have been raised. Our engineering team is currently consulting with Microsoft to better understand the issue that occurred.

Posted: Tue, 09 Sep 2025 16:22:00 +0000

Investigating

We are currently investigating an issue with our SCIM service where some users are unable to access the myday platform or use administrator functionality. We will provide updates as we progress with our investigation.

Posted: Tue, 09 Sep 2025 13:00:00 +0000