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Event History

March 2020

Issues accessing legacy myday

» View Event Details | Created Mon, 23 Mar 2020 15:48:00 +0000

Resolved Update from Microsoft: "Summary of impact: Between 15:40 and 16:20 UTC on 23 Mar 2020, you were identified as a customer in North Europe using storage who may have seen errors connecting to resources hosted in this region. Preliminary root cause: Engineers determined that a single storage scale unit in this region was affected by a power event. Mitigation: Engineers cycled the power units on the affected storage scale unit to mitigate the issue. Next steps: Engineers will continue to investigate to establish the full root cause and prevent future occurrences." Our engineering team has been notified by Microsoft that root cause analysis is expected by 2020-03-30. We do apologise for an inconvenience that this has caused and we appreciate your patience while we worked towards a resolution.
Posted: Mon, 23 Mar 2020 18:00:00 +0000

Issues accessing myday

» View Event Details | Created Mon, 23 Mar 2020 09:53:00 +0000

Resolved We have identified the root cause relates to an issue with Azure Kubernetes Service issue documented at https://github.com/Azure/AKS/issues/1376#issuecomment-586091289 Our infrastructure team has since implemented a workaround to prevent recurrences of this issue. We are awaiting a permanent fix from Microsoft to be deployed.
Posted: Mon, 23 Mar 2020 10:55:00 +0000

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