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Event History

September 2020

Facebook myday integration Issue

» View Event Details | Created Fri, 25 Sep 2020 09:59:00 +0000

Update On the 8th of September our myday facebook app registration was revoked after an app review, to which we were given a few days notice, due to changes to facebook developer policies. We have submitted an appeal as we believe our app to be a valid use-case but unfortunately we were unsuccessful. We will now have to examine our architecture and how we can re-develop this integration. Resolution of this issue will therefore take some time. Until further notice the Facebook tile in myday will not work, which is unfortunately beyond our control. If you are affected by this issue and require more information as it becomes available please raise a ticket with our support department. The status page will be updated when a new working version of this integration is deployed. We apologise for any inconvenience caused.
Posted: Tue, 06 Oct 2020 09:18:00 +0000

myday intermittent loading of data

» View Event Details | Created Wed, 23 Sep 2020 13:10:00 +0000

Resolved We now have a permanent solution in place and believe this will resolve this issue. We will to continue to monitor the performance throughout the week. We apologise for the inconvenience that this may have cause and would like to thank you for your patience.
Posted: Wed, 23 Sep 2020 19:30:00 +0000

myday Platform connectivity issues

» View Event Details | Created Mon, 14 Sep 2020 15:00:00 +0000

Resolved The Azure data centre outage was resolved yesterday evening, this morning following validation of normal operating conditions services were failed back over to normal hosting arrangements. This incident is now considered resolved and a incident analysis will be carried out.
Posted: Tue, 15 Sep 2020 08:49:00 +0000

myday Identity Platform Security Update

» View Event Details | Created Tue, 01 Sep 2020 11:00:00 +0000

Resolved The update has been completed and our team will be now monitoring the platform. Should you encounter any issues, please let us know through the support system.
Posted: Mon, 31 Aug 2020 15:00:00 +0000

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